Crypto Core Exchange

Support Center

How can we help you?

Everything you need to know about our platform, security, and investment plans. Can't find what you're looking for? Our team is always here to help.

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Support Center

Frequently Asked
Questions.

Explore our comprehensive FAQ section to find answers to a wide range of questions and gain a deeper understanding of how we work.

We make saving and investing easy with minimum efforts and risk. We take away the stress and planning required to save and invest on a regular basis through our easy-to-use platform. Your savings also generate interests until a set maturity date.

If you fit the category below, then we are the best for you:

  • You have a savings and investment goal and need a reputable firm to invest with.
  • You want your money to work for you while you are asleep or on an holiday.
  • You are looking for the discipline to keep your savings and investments for a long period of time without tampering with them.
  • You wants to plan your financial goals with easy to use financial tools.
Our website was built with the security of your payment data in mind. Critical customer data is encrypted and securely stored.

Client funds are held in separate money trust accounts with AA graded banks using the highest level of protection:

  • Bank Grade Security: All transactions and bank data are encrypted.
  • Best-In-Class Assets: Investment options are screened and managed by professional managers.
  • Regulatory Compliance: Full adherence to regulatory requirements for client protection.
  • Two-Factor Authentication (2FA): An extra layer of security for verifications and key transactions.
Opening an account with us is quite fast and simple. Click the “Login” button on the top section of our website and navigate to the registration page to fill in the registration form directly. Once the application form is submitted, you will be redirected to your account dashboard.
We offer a robust payment system where you can fund your trading account fast and securely.
Our market-leading price feeds are streamlined by trusted interbank liquidity providers in a fair and transparent trading environment for all traders.
You can only withdraw at the set maturity date. You can choose to withdraw some or all of your savings together with interests. You can decide to rollover the plan for another period or withdraw part or whole. Rolling over matured plans for another period makes it possible to enjoy compound returns.

To initiate a withdrawal, follow these steps:

  1. Login to your account.
  2. Click on withdraw from the bottom menu or the side menu.
  3. Choose a withdrawal method.
  4. Input your withdrawal details and follow the instructions.
  5. Click “Withdraw now”.
  6. Funds are typically received in minutes after verification.
You can create as many investment plans as you wish. There’s no limit to how much you can make from our platform.
Your investments earn returns daily by prorating the annual interest rate attached to your plan. This is paid on the available balance in your plan each day. Additionally, your returns compound annually or whenever you rollover your plan after maturity.
Absolutely. You can monitor the progress on your investment plans and returns on a daily basis via our easy-to-understand dashboard. We also send email notifications for key transactions so nothing goes unnoticed.